Policies

Miami Tours Rules–“Have Fun Safely”

At, Miami Tours, we want you to have the most amazing and memorable transportation experience; however there are several key rules that must be followed at all times. Violation of these rules is grounds for immediate termination of the trip without refund. The driver has the authority to de-board individual or all passengers at the first available safe location for any violation of these rules. For a more detailed list of our terms and conditions please review our full company policy here.


The Rules

1. No smoking, vaping, e-cigs, or any form of smoking device on the bus.

2. No illegal drugs.

3. No firearms, weapons, knives, or fireworks of any kind are allowed on the bus.

4. Violence will not be tolerated.

5. No disrespectful behavior toward the driver.

6. Indiana State Law requires all guests be 21 or older to drink alcoholic beverages.

7. Miami Tours is not responsible for lost, damaged or stolen items.

8. Please stay seated while the bus is in motion.

9. A $250.00 fee may be charged (per incident) if we have to clean up bodily fluids of any kind!

10. Have Fun!!

RESERVATIONS

Payment in Full by Credit Card is REQUIRED to process your reservation.

CANCELLATIONS- Cancellation. Customer must notify Miami Tours of Cancellations. Any Cancellation made from 365 to 121 days prior to date of event will receive 100 percent refund of full payment paid upon reservation. Cancellation made from 120 to 31 days will forfeit 50 percent of full payment. Cancellation made within 30 days to 14 days prior to the date of the Event will forfeit 75 percent of the full payment. Cancellation made within 13 days prior to the date of the Event will forfeit the full price. Cancellations may be re-scheduled for future trips for $100.00 Administration fee. If you wish to cancel your reservation, your adjusted credit according to Cancellation Policy (above) will be processed immediately. The credit process can take 3-10 business days to show the reimbursement to your credit card.

OVERTIME BILLING Overtime charges for services will be billed on the same credit card(s) used for payment. You are given ten minutes grace period and then billed for another full hour.

DAMAGE OR THEFT The client is responsible for all guest damages and items stolen from Miami Tours limo bus. For all damages, missing or stolen items the client will be charged for replacement materials at cost plus $75 per hour labor, and any lost revenue during the down time. No shoes are allowed on the seats, walls, countertops or ceiling

CLEANING CHARGE Extra charges may be imposed for excessive mess by passengers (this includes excessive trash, beer cans, bottles, etc.) at $250.00. Please help to avoid cleaning charges by removing your trash at the end of your event.

BIO HAZARD OR BODILY FLUID CLEAN-UP is an automatic $250.00 charge per incident, NO EXCEPTIONS and this charge WILL be billed to the credit card on file. Professional cleaning and/or flooring and/or vinyl replacement is included also.

SMOKING IS NOT Allowed in ANY of our vehicles. Smoking in or around the doors and/or windows of our vehicle(s) will result in Dismissal from the vehicle with NO REFUND.

CHAUFFEUR’S RESPONSIBILITY The chauffeur’s primary responsibility (in addition to transporting you safely) is to safeguard the vehicle. The vehicle will never be left unattended during your time. Your chauffeur is not allowed to “party” with you. In the sole judgment of the chauffeur, if they determine that the behavior of you or your guests for any reason is out of control, obnoxious, disrespectful, unsafe, illegal or irresponsible, or places lives and property in jeopardy, they can and will terminate the run on the spot. The chauffeur may or may not issue a WARNING before taking this action. If this happens, you will NOT RECEIVE A REFUND.

ALCOHOL-no alcoholic beverages are served by Miami Tours or its employees. Miami Tours will not be liable for passengers who have consumed alcohol prior to, on board, or after the trip is completed.

CONTRABAND- will refuse to transport anyone in possession of a firearm, weapon, knife, fireworks or illegal substance. Authorities will be contacted. Possession or use of illegal drugs by anyone in the vehicle is prohibited. No stripping of any kind. Clothes must remain on.

LOST ITEMS Make sure you have left nothing in the vehicle at the end of the run. This is your responsibility and we will accept absolutely no liability for anything left behind, lost, missing or damaged. If you do leave something in the vehicle we will be glad to hold on to it for up to 7 days until it is retrieved by you at our office location.

DUI- The person making the reservation is responsible for making arrangements so that no one in your party is put in a position of driving under the influence.

Terms and Conditions

Miami Moving Company, LLC. is referred to as “Miami Tours” and the person who is reading this Event Agreement as customer is referred to as “Customer.”

Applicability-This Agreement applies to Miami Tours providing transportation for the Event. Any additional or different terms or conditions proposed by Customer are objected to and are hereby rejected.

Prices and Payment- Upon reading this Agreement, Customer shall pay the full amount by credit card to reserve the date. Customer agrees to provide Miami Tours with credit card information and agrees that Miami Tours may charge any amounts due from Customer to said credit card.

Additional Charges- When, at the request of Customer, any change in service resulting in additional miles or hours, an additional charge shall be added, payment for which shall be due immediately. Tolls, highway fees, parking fees, etc. will be separate and additional elements in the determination of any additional charges. Any additional fees unforeseen prior to departure are the responsibility of Customer.

Damage to Bus- The cost of repairing damage to the bus resulting from actions of Customer and/or its guests shall be charged to Customer and is payable as soon as such cost is determined. At the conclusion of the Event, in the event an unusual amount of time and material are necessary to clean the bus properly, Miami Tours may, at its option, charge additional amounts to Customer therefore and Customer agrees to pay same immediately.

Arrival Time- The time of arrival at starting point, stop-over point, destination, or return to point of origin cannot be guaranteed. The operator is instructed to drive at all times in compliance with applicable law. Unusual road, traffic and weather conditions are beyond the control of Miami Tours and the operator, and delays occasioned by same will not be the responsibility of Miami Tours or the operator. Late arrivals due to these and other occurrences beyond the control of Miami Tours and the operator are not grounds for cancellation or reduced price or additional price. Under these grounds, the customer will receive the same amount of time in which the customer reserved time for event.

Personal Items-Neither Miami Tours nor the operator assumes any liability or responsibility whatsoever for any personal property of Customer and/or its guests. Baggage and any other personal property is at passengers’ own risk.

Conduct of Passengers. Passengers shall not obstruct the operator or tamper with any apparatus or appliance on the bus. Miami Tours reserves the right to refuse to transport persons under the influence of intoxicating liquor or drugs, or who are, or are likely to become, objectionable to other persons or if the operator feels threatened in any way.

Firearms, Explosives and Fireworks. Possession of firearms, explosives and/or fireworks (whether in baggage or on the person) are strictly forbidden on the bus.

Prices Subject to Change. The total price is subject to change (i) due to increase of fuel increases more than 20%, or (ii) if there is a change in federal, state or local law or market conditions that require Miami Tours to incur material additional expense or to make material modification to the bus prior to the date of Booking. All sales are final once the date is booked.

Compliance with Laws and Rules. Customer shall comply, and shall be responsible for its guests’ compliance with, all applicable federal, state and local laws and regulations, and any of Miami Tours' rules and reconfigurations a passenger of Miami Moving Company, LLC and in connection with the Event, including, but not limited to, laws relating to the consumption of alcoholic beverages.

Certain Acknowledgements and Waivers. Customer is aware of the fact that riding in a motor vehicle and participating in the Event and its related activities could potentially result in injury to Customer and/or others, and could potentially result in property damage. Customer voluntarily assumes the risk of injury or death to Customer while being a passenger of Miami Tours and participating in the Event, and voluntarily assume the risk of property damage. Customer hereby releases and covenants not to sue Miami Moving Company LLC, Miami Tours, the operator, and their respective officers, directors, shareholders, employees and agents (the “Released Parties”), from any and all liability, loss, damage, costs, fines, penalties, claims and/or causes of action (“Claims”) that may now or hereafter exist, arise or be caused, whether negligently or otherwise, in connection with being a passenger of Miami Tours and/or the Event, including, but not limited to, Claims related to death, personal injury, bodily injury, and/or property damage or destruction.

Customer further expressly agrees that the foregoing release and waiver is intended to be as broad and inclusive as permitted by law and that if any portion thereof is held invalid, it is agreed that the balance shall, notwithstanding, continue in full legal force and effect Miami Tours reserves the right to require all passengers to sign its standard Participant Liability Release form.

Indemnification. Customer agrees to indemnify and hold harmless the Released Parties from and against any and all Claims which may be brought or entered against any of them as a result of Customer’s and its guests’ participation in the Event, Customer and its guests being passengers of Miami Tours, and/or Customer’s and/or its guests’ failure to comply with Miami Moving Company’s rules and regulations and/or applicable law. The indemnification shall include attorneys’ fees incurred in defending against any claim or judgment and incurred in negotiating any settlement.

Limitation of Liability-IN NO EVENT SHALL MIAMI TOURS OR THE OPERATOR BE LIABLE FOR CUSTOMER’S OR ANY OTHER PERSONS’ CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM MIAMI TOURS' PERFORMANCE,, EVEN IF MIAMI TOURS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IT IS EXPRESSLY AGREED THAT NEITHER MIAMI TOURS NOR THE OPERATOR SHALL, UNDER ANY CIRCUMSTANCES, BE LIABLE TO CUSTOMER OR ANY OTHER PERSON FOR AN AMOUNT GREATER THAN THE TOTAL PRICE OF EVENT.

Force Measure. Miami Tours shall not be held responsible for any delay or failure of performance hereunder caused by acts of God, war, riot, fire, explosion, flood, strike, lock-out, injunction, governmental law or regulations, or any other cause beyond the control of Miami Tours.

Default. In the event of bankruptcy or insolvency proceedings involving Customer, in the event of the appointment of an assignee for the benefit of creditors or of a receiver, or if Customer is insolvent or fails to perform any obligation arising under this Agreement, including, but not limited to, default of payment, Miami Tours may, without any liability whatsoever and without prejudice to any other rights or remedies which Miami Tours may have at law or in equity, immediately terminate in whole or in part, further performance by Miami Tours of its obligations arising.

Collection. Customer agrees to reimburse any sums expended by Miami Tours including but not limited to, attorneys’ fees, collection fees and any other expenses incurred by Miami Tours in collection of payment for any amount due to Miami Tours